Your Success, Our Commitment
Unparalleled support, expert consulting, and 24/7 assistance to keep your content delivery seamless and secure.
EdgePrizm combines AI-driven optimizations and enterprise-grade security to deliver blazing-fast performance with proactive protection.
Unlike legacy CDNs, which rely on static rules, EdgePrizm’s intelligent algorithms continuously adapt to traffic patterns, threats, and demand surges—so your content is always fast, secure, and reliable.
24/7/365 Live Support
EdgePrizm provides round-the-clock technical support, ensuring that you always have access to experts who can help optimize performance, troubleshoot issues, and enhance security.
✔ 99.999% uptime SLA ensures high availability
✔ Custom CDN migration support for enterprise clients
✔ Live event technical assistance for high-stakes broadcasts
Key Benefits:
✔ Unrestricted 24/7/365 live technical support via phone, chat, or email
✔ In-region language assistance for key global markets
✔ Dedicated escalation paths for mission-critical events
Global Network Operations Center (NOC)
Our state-of-the-art Network Operations Center (NOC) proactively monitors EdgePrizm’s global network to detect and mitigate issues before they impact your business.
Key Benefits:
✔ Real-time traffic monitoring & anomaly detection
✔ Proactive network optimizations to ensure high availability
✔ Instant response to security threats and outages
Advanced Professional Services
Our expert team helps you optimize configurations, integrate new workflows, and ensure maximum performance.
Key Benefits:
✔ Custom workflow integration & optimization
✔ Configuration tuning for peak performance
✔ Strategic guidance on scaling and security
Training & Staff Augmentation
Empower your team with the knowledge and resources needed to manage your EdgePrizm deployment effectively.
Key Benefits:
✔ Comprehensive training programs for new and existing staff
✔ On-demand workshops & technical certification
✔ Staff augmentation services to support new initiatives
Live Event Support
Ensure flawless execution of high-profile digital events with EdgePrizm’s dedicated Live Event Support team.
Key Benefits:
✔ Pre-event planning and technical setup
✔ Real-time event monitoring and rapid troubleshooting
✔ Post-event analytics and optimization recommendations
The EdgePrizm Difference
EdgePrizm isn’t just another CDN—it’s a smarter, faster, and more secure content delivery platform engineered for the next generation of digital experiences.